***ALL OF OUR ITEMS IN ON BWCCMINISTRY.COM ARE REFUNDABLE AND EXCHANGEABLE FOR 30 CALENDAR DAYS***
(please email us at firstname.lastname@example.org to start the return process within 30 days from the date you received your item.) We inspect all returned items and will refund you based on the condition of the item.
We will refund the full cost of the merchandise and shipping charges if the item is returned unworn, unused, and in the same condition it was sent in.
***ALL OTHER ITEMS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE***
PLEASE NOTE: All customized item are NON-REFUNDABLE and NON-EXCHANGEABLE. Each item is made to order and is fully personalized therefore we are unable to accept any returns. Our design experts will make it their priority to reach out to you as a customer to confirm any misunderstandings while customizing your product so that we can ensure it is exactly how you vision. Please make sure to double check all spellings and dates provided for custom items as we are not responsible for misspellings or errors caused by you as the customer when your order is sent over.
CHANGES: If you realize that you would like to change part of your custom order and/or there were some misspellings or errors in your order, you must notify us via email at email@example.com within 48 business hours of any changes.